BCI Customer Testimonials

(764 customer reviews)

764 reviews for BCI Customer Testimonials

  1. Reinaldo

    Representative was very helpful in making sure I
    got the info I needed to place my order for the right material. We look forward to a long future in doing business with BCI.

  2. Rodger

    The overall experience from beginning to end with BCI has been amazing! I am very very happy about my product and my expectations were indeed met. Thanks

  3. L. Park

    The customer service was phenomenal!

  4. Callie Martin

    Custer service is outstanding.
    My first order was spelled wrong and the proof was right. Got full replacement and very happy now.
    The 30day turn around time is too long. Took 2 months two orders to get it right. We need to work on that.

  5. Garry Murray

    If I could sum up my, BCI, experience with a few words they would be “awesome, phenomenal and very satisfied!” The staff at BCI are what all customer service reps should be…willing to listen and excited to serve!!! The “proof” option is a God send..always request a proof before your selection goes to production!! Thanks BCI!!

  6. Robbie Hoffman

    Best customer service of any company ever. I’m absolutely sold as a lifetime customer after how the recent issue I had was resolved. I wish every company would be as great as the reps in BCI imaging supplies. Bravo!

  7. Erin Dudley

    Exceeded expectations! Arrived ahead of time!You guys are awesome and we can’t wait to order a plethora of products from you!

  8. Paul

    As a long time customer, I know the value of BCI product and service. They have recently added set up fees the show up when placing your order that make smaller orders too costly.

    • Clint Becker from BCI REPLIED TO Paul

      Thank you for feedback, Paul.We’re sorry to hear that you’re not happy with the new setup fees. We understand that these fees can make smaller orders more costly, and we’re working to find ways to reduce or eliminate them in the future.

      In the meantime, we would like to offer you a 10% discount on your next order.

      We appreciate your continued business and hope to earn your satisfaction again in the future.

  9. Josie Wolfe

    Love the products and loved the quality. I even loved the customer service! Just took entirely too long to get the initial order and when it was wrong took even longer to get them replaced.

    • Peter Henson from BCI In reply to Josie Wolfe

      Thank you for your feedback. We’re so glad to hear that you love our products and quality. We also appreciate your kind words about our customer service.

      We’re sorry to hear that your initial order took longer than expected to arrive. We’ve been experiencing some delays due to high demand, but we’re working to improve our shipping times.

      We’re also sorry that the order was incorrect. We take great care to ensure that all orders are correct, but mistakes do happen. We’ve investigated the issue and taken steps to prevent it from happening again.

      We’ve already processed a replacement order for you. You should receive it within the next few days.

      We appreciate your patience and understanding. We hope that you’ll continue to shop with us in the future.

  10. Maude Beck

    BCi imaging supplies is the best place to buy.before this order I made a mistake and they did a new order at no charge to me. Even though I informed them that I was willing to pay because it was my mistake and they still sent me a new order free of charge.

    They have the best customer service that I’ve seen.

  11. Maryellen Ryan

    I recently had the pleasure of ordering from BCI, and I must say that they truly live up to their reputation of being always dependable. I found ordering from them to be a breeze, and their customer service was top-notch.

    Whenever I had a question or needed assistance, the customer service team was friendly, patient, and always went above and beyond to make sure I had everything I needed. I was thoroughly impressed with their level of expertise and willingness to help.

    The products I ordered from BCI were of consistently high quality. I was impressed with the attention to detail and the care that went into each item. It’s clear that they take pride in their work and are committed to providing their customers with the best possible products.

    Overall, I would highly recommend BCI to anyone looking for a dependable and trustworthy company to work with. They are always easy to order from, their customer service is friendly and extremely helpful, and their products are consistently high quality. I look forward to ordering from them again in the future!

  12. Cathryn Duncan

    We exclusively use BCI for our company Supplies. The quality and pricing are great and the rare time I have had an issue with an order it has been resolved quickly and exceeded my expectations.

  13. Essie Johnson

    As always, BCI customers service is top of the line. After being a customer for several years, I have not been disappointed or had an issue.

  14. Eliza Kirby

    I was very impressed with the quality of the vinyl I purchased from this company. It was easy to work with and it looks great on my car.

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